Customer Experience / Administration Officer

  • Part Time
  • Pakenham
  • $25+ p/h

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  • Part Time
  • Pakenham
  • $25+ p/h

CJ Pro Painting

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CJ Pro Painting specialises in high-end residential properties and commercial projects. We are Dulux accredited. We are changing the game, bringing a whole new level of quality to the industry!

You will become part of a team that has a young, fun and energetic culture!

This is a key role within the organisation for an office all-rounder to support the Director and team with multiple project and administrative tasks. You must be keen to evolve as the business grows and happy to take on anything required by the growing business.

Days/ Hours

Seeking someone who is available for at least two days per week initially with the opportunity of days increasing as the business grows. Flexible days and hours available.

The Role

Through success and growth, we are looking to expand our team with a Customer Experience / Administration Officer (aka all rounder).

To become a member of our family, we will require an A player who has world-class customer service, a high attention to detail and exemplary organisational skills. This position requires someone who can think ahead to anticipate company needs to ensure the flow of our business is maximised; and can do so with a friendly, positive and upbeat attitude.

Our ideal candidate has:

  • The ability to provide exceptional customer service
  • Excellent written and verbal communication skills – confidence on the phone is essential!
  • A can-do attitude and friendly demeanour
  • A superior attention to detail and organisational skills
  • An ability to learn quickly and perform well under pressure
  • Be an efficient worker and constantly looking for new and innovative ways to improve productivity
  • Intermediate to advanced levels of computer literacy (tech savvy)

Your key responsibilities will include:

  • Answering inbound phone calls and emails
  • Account Management: providing existing clients with phone and email assistance (inbound and outbound) to ensure our service is delivered smoothly and to the highest quality
  • Accounts payable and receivable
  • Social media management
  • Contacting clients and scheduling meetings for Director
  • Managing jobs and logistics
  • Providing support and working closely with Company Director

The nitty gritty’s

  • No previous experience needed
  • Must be able to travel to HQ based in Pakenham

Application Process

To be considered for this role you must email and provide:

A short induction to yourself and explain why you are a good fit for this position. Please also attach your Resume.

Successful applicants will be contacted for an initial phone interview.